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  1. FAQs

A guide to services providing palliative care at home

Many people living with a life-limiting illness will have lots of different health and social care professionals involved in their care. This guide describes the roles of the different professionals

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Most people living with a life-limiting illness will have lots of different health and social care professionals involved in their care. This guide describes the roles of the different professionals to make it easier for you and your family to understand who might become involved in your care, what their role is and where to get help and support, should you need it. With your permission, the different professionals involved in your care will communicate with you and with each other as needed, to ensure that everyone knows the current situation and plan.


DOWNLOAD OUR LEAFLET: A GUIDE TO SERVICES PROVIDING PALLIATIVECARE AT HOME

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 14th January, 2021

Updated: 11th July, 2025

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Advance Care Plan: What matters to me

Our booklet "What matters to me: my wishes for my future care" may also be referred to as an advance care plan. It guides you through a range of personal, medical, financial and domestic questions that can be shared with those important to you.

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At Trinity, we openly talk about issues relating to death and dying and this includes encouraging people to plan ahead, and spend time thinking about their plans without feeling rushed. This planner (which may also be referred to as an advance care plan), guides you through a range of personal, medical, financial and domestic questions and can be used to share information with those important to you as your illness advances. 

Click on the orange button below to download a version of "What matters to me" that you can fill in on your computer and save in a safe place or share with someone else. If you would like a hard copy of this booklet, please email [email protected] and a member of the team will respond within 2 working days.

DOWNLOAD What matters to me: my wishes for my future care

Pobierz po polsku

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 20th April, 2020

Updated: 19th January, 2026

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Anticipatory medicines

‘Anticipatory’ medicines are a small supply of medicines for you to keep at home, just in case you need them.

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‘Anticipatory’ medicines are a small supply of medicines for you to keep at home, just in case you need them. This leaflet covers what exactly anticipatory medicines are, who will give them and how, the benefits, side effects, and further information.

Download the leaflet about anticipatory medicines

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 14th January, 2021

Updated: 4th January, 2024

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Are there age restrictions for volunteering?

We ask that volunteers in the hospice are over the age of 18.

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Due to the sensitive and sometimes emotionally challenging environment we work in, we ask that volunteers in the hospice are over the age of 18.

The minimum age to volunteer in our charity shops, warehouse or retail office is 16.

For insurance purposes, our volunteer drivers need to be aged between 25 and 70.

Published: 9th August, 2018

Updated: 12th September, 2018

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Aren't hospices just for people who have a few weeks to live?

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Hospices are not just places where people come when they are at the very end of their life.

Trinity provides care to people whose illnesses are no longer curable and who would benefit from our support. The majority of the people we support live in their own homes or other locations around the community we serve.

Many people using our services have many months or years to live and our approach is to ensure you live life to the full whatever time you have left.

Published: 1st August, 2016

Updated: 29th January, 2026

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Blood transfusion

This leaflet provides information on questions you may have about receiving a blood transfusion.

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This leaflet details what a blood transfusion is, why you might need one, the risks and process, and provides information on questions you may have about blood transfusions.

Download the leaflet about receiving a blood transfusion

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 12th June, 2018

Updated: 30th August, 2024

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Can I still volunteer if I am not a British national?

Trinity's rules around volunteering for people who are not British nationals

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If you are not a British national, you can still volunteer with us. You will need to ensure you have an appropriate visa or provide confirmation that you are able to work in the UK, even though volunteering is not paid employment.

Please note that we are not able to provide sponsorship for anyone wishing to come to the UK to volunteer.

Published: 9th August, 2018

Updated: 24th May, 2022

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Can I volunteer if I have been recently bereaved?

Volunteering at Trinity if you have been recently bereaved.

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If you have recently experienced a bereavement (whether this was somebody under the care of Trinity or not), and you wish to take on a patient-facing volunteer role at Trinity, we will ask you to wait for a minimum of 12 months before volunteering with us. Although this can seem like a long time to wait, feedback from volunteers suggests that this is an adequate adjustment time for those who have lost a loved one.

We do have non patient-facing roles available in our shops and at our retail head office. You can find out more about these opportunities on our volunteer roles page.

Published: 9th August, 2018

Updated: 24th May, 2022

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Can I volunteer if I or somebody I know is under Trinity’s care?

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Unfortunately you cannot volunteer if you or somebody close to you is presently using Trinity’s services. 

Published: 9th August, 2018

Updated: 24th May, 2022

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Can I win more than one prize?

Enter our charity raffle to be in with a chance of winning a cash prize

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Yes! The more tickets you buy, the more chances you have of winning (and more chances to win more than one prize).  

A maximum of 60 tickets can be bought per person.

Published: 14th February, 2023

Updated: 29th January, 2026

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Can leaving a gift in my Will reduce Inheritance Tax?

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Yes. If you leave 10% or more of your estate to charity, the Inheritance Tax rate on the rest of your estate may be reduced from 40% to 36%. We recommend speaking to a solicitor or financial adviser to understand how this could apply to your individual circumstances.

Published: 10th September, 2025

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Can Trinity staff or volunteers enter the raffle?

Enter our charity raffle to be in with a chance of winning a cash prize

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Yes, Trinity staff and volunteers can enter the raffle, except for those employees who are directly involved with the organisation of the raffle. In this case, the Head of Individual Giving, Individual Giving Executive and the Supporter care team won't be able to enter.

Published: 14th February, 2023

Updated: 28th January, 2026

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Cardiopulmonary Resuscitation (CPR)

This leaflet gives you information about cardiopulmonary resuscitation (CPR) for patients who are known to the Trinity team, as an inpatient or at home.

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This leaflet gives you information about Cardiopulmonary Resuscitation (CPR) for patients who are known to the Trinity team, as an inpatient or at home.

Download the leaflet about Cardiopulmonary Resuscitation (CPR)

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 10th April, 2018

Updated: 9th August, 2024

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Care at home: Trinity's Specialist Community Services

Trinity’s community services provide a range of specialist care services to you and your family in the comfort of your own home. All care is provided for free and includes our new programmes such as Living Well, and Compassionate Neighbours.

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Trinity’s Community Services provide specialist care to you and your family in the comfort of your own home. 

DOWNLOAD TRINITY'S COMMUNITY SERVICES BOOKLET

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 11th April, 2018

Updated: 4th April, 2025

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Corneal and tissue donation

Donating organs, tissue or corneas after death can make a real difference to people who require transplants or treatment for an illness.

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Donating organs, tissue or corneas after death can make a real difference to people who require transplants or treatment for an illness. This leaflet provides information on what corneal and tissue donating is, what is involved and how it helps others.

Read more about corneal and tissue donation

Download the same information in our leaflet about corneal and tissue donation

We can send hard copies of this leaflet to healthcare professionals and other local partners for free. Click here to place your order.

Published: 10th April, 2018

Updated: 4th January, 2024

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    Find your nearest Trinity charity shop as well as contact information and directions using our interactive map.

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© Copyright Royal Trinity Hospice 2025

Royal Trinity Hospice is a registered charity in England and Wales (1013945) and a company limited by guarantee registered in England and Wales (2673845). Registered address: 30 Clapham Common North Side, London SW4 0RN.

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